Information we collect
We collect the details required to move and track a shipment — sender and recipient information, addresses, contents descriptions and contact details — together with information you submit through quote and contact forms.
How we use information
Information is used to arrange collection and delivery, provide tracking updates, complete customs formalities, respond to enquiries, prevent misuse of our services and improve the reliability of our network.
Sharing
Shipment data may be shared with transport partners, customs authorities and other parties strictly where required to complete a shipment or meet a legal obligation. We do not sell personal data.
Retention and security
Records are retained for as long as required to provide the service and meet legal and accounting obligations. Access is restricted to personnel and systems that need it.
Your rights
Depending on your location, you may request access to, correction of or deletion of your personal data, and object to certain processing. Contact us to make a request.
This policy is provided for informational purposes and should be reviewed by qualified counsel before publication.